Terms and Conditions for SparkEdge Electronics
Effective Date: 12/01/2025
Welcome to SparkEdge Electronics. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
1. General Information
- Website Name: SparkEdge Electronics
- Business Name: SparkEdge Electronics
- Contact Email: [email protected]
- Address: Nambale-Butula Road, Opposite Amaya Chemist
These terms govern your use of our website and any purchase of products or services made through the site.
2. Eligibility
By using this website, you confirm that you:
- Are at least 18 years old or have the consent of a parent or legal guardian.
- Have the legal capacity to enter into binding agreements.
3. Products and Services
- Products Offered: We sell phones, accessories, and electronics.
- We reserve the right to modify or discontinue any product or service without notice.
- Product descriptions, images, and pricing are accurate to the best of our ability, but errors may occur. In such cases, we reserve the right to cancel orders and refund payments.
4. User Account
- You may be required to create an account to access certain features or make purchases.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
- We reserve the right to terminate accounts that violate these Terms and Conditions.
5. Orders and Payments
- Order Confirmation: Orders are confirmed only after payment is successfully processed.
- Payment Methods: We accept various payment methods securely processed through third-party providers.
- Pricing: Prices are subject to change without notice. Applicable taxes and shipping fees will be calculated during checkout.
- Order Cancellation: We reserve the right to cancel orders due to errors, fraudulent activity, or stock unavailability.
6. Shipping and Delivery
- Shipping costs and delivery times are displayed at checkout.
- We are not responsible for delays caused by courier services or unforeseen circumstances.
- Ensure that shipping information provided is accurate to avoid delays or non-delivery.
7. Returns and Refunds
- Eligibility: Returns are accepted within 14 days of delivery for defective or damaged items.
- Process: Contact us at [email protected] to initiate a return. Proof of purchase is required.
- Refunds: Approved refunds will be processed to the original payment method within 7 business days of receipt of the returned item.
- Exclusions: Certain items, such as opened software or personalized products, may not be eligible for return.
8. Intellectual Property
- All content on this website, including text, images, logos, and graphics, is the property of SparkEdge Electronics or its licensors and is protected by intellectual property laws.
- You may not reproduce, distribute, or use any content without prior written consent.
9. Limitation of Liability
- SparkEdge Electronics is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability is limited to the amount you paid for the product or service in question.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Interfere with the website’s functionality or security.
- Submit false or misleading information.
- Violate any applicable laws or regulations.
11. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we handle your personal data.
12. Third-Party Links
Our website may contain links to third-party websites. SparkEdge Electronics is not responsible for the content, policies, or practices of these external sites.
13. Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Changes will be effective upon posting on the website. Continued use of the website after changes constitutes acceptance of the revised terms.
14. Governing Law
These Terms and Conditions are governed by the laws of Kenya. Any disputes will be resolved in the competent courts of Kenya.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
SparkEdge Electronics
Email: [email protected]
Address: Nambale-Butula Road, Opposite Amaya Chemist
Thank you for choosing SparkEdge Electronics.