Privacy Policy

Privacy Policy for SparkEdge Electronics

Effective Date: 12/01/2025

Welcome to SparkEdge Electronics. Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information, and it explains your rights under the General Data Protection Regulation (GDPR).

1. Data Controller The data controller responsible for your personal data is:

SparkEdge Electronics Address: PO Box 133, Nambale, Nambale-Butula Road, Opposite Amaya Chemist
Email: [email protected]

2. Data Collection We collect personal data when you interact with our website, including but not limited to:

  • Information You Provide:
    • Name, email address, phone number, and physical address when you create an account, make a purchase, or contact us.
    • Payment information when you make purchases (processed securely by third-party payment processors).
    • Any additional information you provide via forms, emails, or chat services.
  • Automatically Collected Information:
    • IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
  • Third-Party Sources:
    • Data provided by social media platforms or payment processors when you interact with our services through these channels.

3. Purpose of Data Collection We collect and use your data for the following purposes:

  • To process and fulfill orders, including payment processing and delivery.
  • To improve our website, products, and services through analysis and feedback.
  • To send transactional and promotional communications (you can opt-out of marketing communications at any time).
  • To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing We process your personal data based on the following legal grounds:

  • Consent: When you subscribe to our newsletter or agree to the use of cookies.
  • Contractual Necessity: To fulfill orders and provide customer support.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interest: For business purposes such as fraud prevention, improving our services, and understanding customer preferences.

5. Data Sharing We do not sell or rent your personal data. However, we may share your data with the following third parties:

  • Service Providers: For payment processing, order fulfillment, and email marketing services.
  • Compliance and Legal Requests: To comply with legal obligations, enforce our terms of service, or protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets.

All third parties with whom we share your data are required to comply with GDPR standards and maintain the confidentiality and security of your information.

6. Data Storage and Retention We store your data securely on our servers or those of trusted third-party service providers. We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Data Security We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Regular security audits and updates.
  • Restricted access to personal data by authorized personnel only.

8. Your Rights Under GDPR As a data subject, you have the following rights:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data for specific purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on your consent.
  • Right to Lodge a Complaint: You have the right to file a complaint with a supervisory authority.

To exercise your rights, contact us at [email protected].

9. Cookies and Tracking Technologies Our website uses cookies to enhance user experience, analyze website traffic, and deliver targeted advertisements. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences through your browser settings.

10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

11. Updates to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on our website with the effective date.

12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

SparkEdge Electronics
Email: [email protected]
Address: PO Box 133, Nambale, Nambale-Butula Road, Opposite Amaya Chemist

Thank you for trusting SparkEdge Electronics with your personal data.